Delivery Information

1. Orders are usually completed within 5min-12hrs of time.
(Note: Delivery time also depends on the used payment option, eg. BTC may take up to 2hrs.)

2. Voucher code will be delivered to your email, so please make sure to provide a valid email.

3. You can check order status and updates here - "View Order."

4. If you didn't receive any update from us within 24 hrs, then please contact us, but first please check your JUNK/SPAM folder once.**

*Once you receive your voucher code please activate it within 24hrs, We will be not responsible if a voucher is lost or stolen.

** Some email providers might block email from uTop, so we suggest you register an account here or periodically check your order status here - "View Order."

We suggest users not use Yahoo email as it's very unreliable(Most of the time not deliver email at all).