Delivery Information

  1. Orders are typically fulfilled within a timeframe ranging from 5 minutes to 12 hours. It's important to note that the delivery duration may vary based on the selected payment option; for instance, transactions involving "Cryptocurrencies" might take up to 2 hours 
  2. The voucher code/key will be dispatched to your provided email address.
  3. To ensure a smooth delivery, please ensure that your email is valid. (Kindly avoid temporary emails. We promise no spam – your email is solely for delivering your order securely!)
  4. Stay updated on your order progress by visiting the "Track Order" page.
  5. If you haven't received any updates within 24 hours, please reach out to us. Before doing so, kindly check your JUNK/SPAM folder.**

*Upon receiving your voucher code, it's crucial to activate it within 24 hours. We cannot be held responsible for lost or stolen voucher codes.

**Certain email providers may filter messages from uTop. To avoid any issues, we recommend registering an account here or regularly checking your order status on "Track Order."